Technical Support


Technical Support Questions?

Contact us for answers regarding installation, service, and maintenance of your True equipment. Our Technical Service department is available via phone or internet.

For technical support for your country, please call as below:

Technical Contact Information:

Direct Service Line: +8615818597705
Main Office Line: 86-755-22235249
Fax: 86-755-2245897

Available (CST):

Mon–Thur: 6 AM to 8PM
Fri: 6AM to 7PM
Sat: 8 AM to 12 PM
Sun: Closed